Answers to the most common questions before you order your custom figurine
Each figurine is handmade from start to finish, so production typically takes 7-10 days depending on complexity. We’ll send you progress photos before shipping to ensure everything looks perfect.
Yes! At Tarelcraft, we specialize in custom and personalized creations. You can share your ideas, text, or photos, and we’ll craft something unique just for you.
We use high-quality, durable materials such as wood, resin, clay, and eco-friendly paints—depending on the product type.
Absolutely! We share a digital preview/mockup before production. You can approve it or request small changes if needed.
Yes, international orders may take 7–10 days.
However, if Shipping Protection was selected during checkout, we will assist you with issues such as lost, damaged, or incorrect items during transit.
Absolutely! We offer gift cards that make the perfect gift. You can choose the amount, and the recipient can use it anytime on any of our offerings.
